Your inquiry.
Your information.

Updated October 30, 2026. This page describes the inquiry and activity features on the Mattas Motorsports website.

When you contact us

The inquiry form sends your name, email and/or phone, contact preference, message, chosen interest, and the relevant page or listing to Mattas. Authorized staff can view these details in the private portal, record follow-up notes, and update inquiry status. Submitting the form gives Mattas permission to respond about that inquiry; it does not subscribe you to a marketing list. Mattas texts you only if you choose Text message and tick the separate text consent box, as described under Text messages.

Text messages

Texts are optional. If you choose Text message as your contact method and tick the text consent box on the inquiry form or the chat follow-up form, Mattas Motorsports may text the number you entered about your inquiry, your appointment requests and a request to review your visit. Consent is not a condition of purchase. Message frequency varies. Msg and data rates may apply.

What we collect: your mobile number, your choice to receive texts with the date and time you made it, the page you sent the form from, and the text messages we exchange. These are kept with your inquiry under the retention described below.

Mobile numbers and text opt in data are not shared with or sold to third parties or affiliates for marketing or promotional purposes. They are used only to send and record the messages described here, through the service providers that host our inquiries and deliver our texts.

Reply STOP to any of our texts to stop receiving them. Reply HELP for help. You can also reach us at mattasmotorsports@gmail.com or 814.940.6288.

Ask Mattas chat

When you choose to start a chat, Mattas stores your messages, the page where you started, and any staff replies in a private conversation. Authorized staff may watch the conversation and join it. Automated replies are labeled; staff replies show the representative’s name. The browser keeps a private chat token in session storage so you can continue as you browse in the same tab. Chat records expire after seven days and are removed by scheduled maintenance. Starting a new chat removes this tab’s access to its previous chat.

If you request follow-up, your contact details and a transcript at the time of the request are saved as an inquiry under the retention described below. This is separate from the live chat record. AI answers are on by default for new chats. The welcome panel explains this before you start. You can uncheck AI before starting, use the Turn off AI answers control, or ask the chat to turn AI off. When AI is enabled, chat messages and relevant published information may be sent to OpenAI to generate replies. This browser remembers your AI preference. The application requests that responses not be stored for later API retrieval; provider processing and retention policies still apply. Contact fields in the follow-up form are not sent to the AI provider. The chat panel identifies whether optional AI answers are available. Please avoid including sensitive personal information in chat messages.

Your shopping brief and private quote

Fit-finder answers are stored in session storage for this browser tab. The inquiry form lets you choose whether to attach your brief, saved listings and active chat. Clear the brief in the form to remove those locally stored answers. Contact details are not stored with this brief.

Mattas can create a private link to an issued quote. Anyone with that link can view its customer-facing line items and notes and send questions or visit requests to the existing inquiry. The page does not show your contact information, internal notes or chat transcript. Links expire after 30 days and can be replaced or revoked by staff. Updating a quote invalidates its previous link. Keep the link private.

Saved listings

When you save inventory to compare, this browser stores only the listing identifiers in local storage. You can remove them on the Saved page. This does not create an account or send us your identity.

Website activity

We count page views, inventory views, phone-link clicks, guide-to-inventory clicks, inquiry starts, guided-search completions, walkaround-link clicks, and successfully saved inquiries. The activity reports contain aggregate daily counts and page paths, not visitor profiles. We also use Google Analytics to measure visits, traffic sources and inquiry submissions. Google Analytics sets first-party cookies to tell returning browsers apart; Google signals and ads personalization are turned off, and we do not send names, contact details or inquiry contents to Google. Browser Do Not Track and Global Privacy Control signals turn off both Google Analytics and our optional browser activity events. A saved inquiry is counted as an operational record.

Hosting and spam prevention

The site and records are hosted with Netlify. Hosting infrastructure processes network information to deliver the site. Our request limits use hashed network information to reduce abuse; it is not shown in activity reports. We do not send inquiry contents to an advertising service.

Showroom visit requests

When you request a visit, we save your preferred time, buying preferences, and interested listings with your inquiry. If you start from chat, we also save your shopping requirements and recent conversation to help the team prepare. Requested times are not confirmed until Mattas contacts you. Appointment requests follow the inquiry retention policy below.

Trade-ins and quotes

If you submit a trade-in, its equipment details and up to three resized photos are saved privately with the inquiry. Signed-in Mattas staff can review them and prepare quotes. Photos are processed to remove original image metadata. Quotes, buyer decisions, appointment preparation and recorded outcomes are kept with the inquiry under the same retention policy. A quote is not a payment receipt or inventory reservation.

Stored inquiries

Inquiries remain in the staff system until an administrator deletes them. Deleted inquiries can remain in private recovery snapshots for up to 30 days. Please do not submit payment-card details, passwords, or sensitive documents. To ask about your information or request removal, contact mattasmotorsports@gmail.com or call 814.940.6288.

External links

Walkaround links may open YouTube or Vimeo. Manufacturer, map, and other external links take you to those services, whose own privacy practices apply.